iSpeed Knowledge Base

Helpful Links 7

• iSpeed Services and Products
• Teamviewer Host for iSpeed Maintenance Customers Computers only
• TeamViewer QuickSupport Link - For Quick Remote Support
• iSpeed Facebook Page
• iSpeed Twitter Link

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Billing 11

• [SGQR] PayNow Corporate - UOB
• PayNow Corporate - OCBC
• SGQR Payment (NETS / GrabPay / WeChat Pay)
• PayNow via HP number
• Local Bank Transfer / GIRO / TT

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Product Warranty 3

• Lenovo Warranty Lookup
• Acer Warranty
• Dell Warranty Support

Microsoft 365 35

• Office 365 Training Resources
• Why spam and phishing emails still come in to my email in O365?
• How to check if my O365 account is compromised?
• Set up Office apps and email on a mobile device
• Choosing the Microsoft Authenticator app for multi-factor authentication to Office 365

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Microsoft Azure 2

• Automate Domain Controller deployment in Microsoft Azure
• Provision Domain Controllers in Azure using Powershell

Adobe Creative Cloud for Team 1

• Adobe CCT Admin Console Video Tutorial

CloudPBX - cloudapp.ispeed.sg 3

• Choosing The Right Phone System For Your Business
• BizPhone Desktop App
• Number Porting Requirements from Singtel to CloudPBX

Cloud MailStore 8

• Overview of Cloud MailStore Services by iSpeed Solutions
• MailStore Server vs. Office 365 Archiving
• MailStore Server: User Management
• How to Archive Emails to Cloud MailStore?
• How to access your Cloud MailStore Email Archive?

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Hosting 14

• Plesk Video Tutorials to get you started on our hosting panel
• How to download your email created in Plesk to Outlook
• How to download your email using Mac Mail
• How to access your email from Webmail
• How to access your email from iPhone

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WINDOWS 7

• How to get an overview of HDD space usage on your PC?
• Windows Update Error
• RDP authentication error due to CredSSP encryption oracle remediation after May 2018 Windows Updates
• Data Sharing Service crashes on Windows Server 2016 - Event ID 7023
• Get the latest Windows build using the Update Assistant

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Service Administration 3

• Secure Local Administrator Accounts with the Local Administrator Password Solution (LAPS) Tool
• How to sync Windows Server time to external NTP time servers
• How to set up dynamic boot partition mirroring on GUID partition table (GPT) disks in Windows Server 2008

Virus/Malware 1

• Locky Ransomware

PEPLINK LOAD BALANCERS 1

• PEPLINK Throughput vs. hardware revision

Synology NAS 3

• How to access files remotely on Synology NAS with WebDAV
• What network ports are used by Synology services?
• How to automate your backup with Synology NAS with Dropbox or OneDrive?

Sophos Firewalls 1

• How to configure a free SSL using Let's Encrypt SSL for Sophos firewall

Trendmicro 2

• How to uninstall Trendmicro Client without a password.
• How to uninstall Trendmicro WFBS Services Agent using the uninstall tool

Synco RMM 3

• How to install our iSpeed Syncro RMM Agent
• iSpeed Syncro RMM Agent Features
• Syncro email notifications